JitBuzz Privacy Policy

01 Introduction

JitBuzz is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how JitBuzz collects, uses, stores, and protects your personal data when you register for an account, make deposits or withdrawals, play games, or interact with the platform in any other way.

By registering on JitBuzz or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the JitBuzz Terms and Conditions, which govern your overall use of the platform.

JitBuzz takes its data protection responsibilities seriously. We only collect the data we genuinely need, we use it only for the purposes described in this policy, and we take meaningful steps to keep it secure. If you have any questions about how JitBuzz handles your data, our support team is available 24/7 to help.

02 Data We Collect

JitBuzz collects personal data that is necessary to operate your account, process transactions, verify your identity, and provide a safe and fair gaming environment. The categories of data we collect include:

JitBuzz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related concern when requesting self-exclusion.

03 How We Collect Your Data

JitBuzz collects your personal data through several channels, all of which are designed to be transparent and straightforward:

• Direct registration: When you create a JitBuzz account, you provide your name, contact details, and other registration information directly.
• Identity verification: When JitBuzz requests verification documents, you submit these directly through the platform or via our support team.
• Transactions: When you make a deposit or withdrawal, transaction reference data is generated and recorded automatically.
• Platform usage: As you use JitBuzz, data about your sessions, games played, and interactions with the platform is collected automatically.
• Cookies and similar technologies: JitBuzz uses cookies and similar tracking technologies to collect technical data about your device and browsing behaviour on the platform. See Section 7 for more details.
• Customer support: When you contact JitBuzz support, the content of your communications is recorded for quality assurance and dispute resolution purposes.

04 How We Use Your Data

JitBuzz uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. The specific ways in which we use your data include:

• Creating and managing your JitBuzz account.
• Processing deposits and withdrawals through bKash, Nagad, and Rocket.
• Verifying your identity and age to comply with our legal obligations.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Providing customer support and resolving disputes.
• Sending you important account notifications, such as transaction confirmations and security alerts.
• Improving the JitBuzz platform based on how players use it.
• Monitoring for responsible gaming concerns and providing support where needed.
• Complying with applicable legal and regulatory requirements.

JitBuzz does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human oversight. Where automated systems are used — for example, in fraud detection — a human review is available upon request.

05 Legal Basis for Processing

JitBuzz processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil the agreement between you and JitBuzz — for example, to operate your account and process your transactions.
• Legal obligation: JitBuzz is required by law to collect and retain certain data, including for identity verification and anti-money laundering compliance.
• Legitimate interests: JitBuzz processes some data based on its legitimate interests, such as fraud prevention, platform security, and improving the player experience — provided these interests are not overridden by your rights.
• Consent: Where JitBuzz relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time.

06 Data Sharing

JitBuzz does not sell your personal data to third parties. However, in order to operate the platform effectively and comply with legal obligations, JitBuzz may share your data with the following categories of recipients:

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification services: Third-party verification providers may receive your identity documents to assist with KYC (Know Your Customer) checks.
• Technology providers: Service providers who help JitBuzz operate its platform infrastructure may have access to certain technical data, subject to strict confidentiality agreements.
• Legal and regulatory authorities: JitBuzz may be required to disclose your data to law enforcement, regulatory bodies, or courts where required by applicable law.

All third parties with whom JitBuzz shares data are required to handle that data in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond what JitBuzz has authorised.

07 Cookies and Tracking Technologies

JitBuzz uses cookies and similar technologies to make the platform work properly, to keep your session secure, and to understand how players use the platform so we can improve it. The types of cookies JitBuzz uses include:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session and ensure that the platform operates correctly. These cannot be disabled.
• Security cookies: These help JitBuzz detect and prevent fraudulent activity and protect your account from unauthorised access.
• Analytics cookies: These help JitBuzz understand how players navigate the platform, which games are most popular, and where improvements can be made. This data is aggregated and anonymised where possible.
• Preference cookies: These remember your settings and preferences so you do not have to re-enter them every time you visit.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the JitBuzz platform. JitBuzz does not use third-party advertising cookies or share cookie data with advertisers.

08 Data Security

JitBuzz takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and the JitBuzz platform.
• Secure, access-controlled servers with regular security audits and penetration testing.
• Strict internal access controls — only authorised JitBuzz personnel can access player data, and only to the extent necessary for their role.
• Regular staff training on data protection and security best practices.
• Incident response procedures to detect, report, and address any data security breaches promptly.

While JitBuzz takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

09 Data Retention

JitBuzz retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. In practice, this means:

• Account data is retained for the duration of your active JitBuzz account and for a defined period after account closure, as required by law.
• Transaction records are retained for the period required by financial regulations applicable to JitBuzz's operations.
• Identity verification documents are retained for the period required by anti-money laundering regulations.
• Customer support communications are retained for a reasonable period to assist with dispute resolution and quality assurance.

When data is no longer required, JitBuzz securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you would like more specific information about how long JitBuzz retains a particular category of your data, please contact our support team.

10 Your Rights

JitBuzz respects your rights over your personal data. Depending on applicable law, you may have the following rights:

To exercise any of these rights, please contact JitBuzz support at [email protected]. We will respond to your request within a reasonable timeframe and will not charge a fee for standard requests. JitBuzz may need to verify your identity before processing your request.

11 Children's Privacy

JitBuzz is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use the JitBuzz platform.

If JitBuzz becomes aware that it has inadvertently collected personal data from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on JitBuzz, please contact our support team immediately so we can investigate and act accordingly.

12 Changes to This Privacy Policy

JitBuzz may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, JitBuzz will notify registered players through their registered contact details or via an in-platform notification. We encourage you to review this page periodically to stay informed about how JitBuzz protects your privacy.

Your continued use of the JitBuzz platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting JitBuzz support.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how JitBuzz handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly and helpfully.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to respond to all privacy-related queries within 48 hours

For data deletion requests, access requests, or any other exercise of your data rights, please include your registered account details in your message so we can verify your identity and process your request efficiently.